What is Style Lyrical?

Style Lyrical is a personalised styling and clothing delivery service for women.

We empower women so that when they wake up in the morning and open up their wardrobe wondering what to wear or how to pull an outfit together, they have a collection of outfits ready to go.

Our stylists help women dress themselves well for their body shape by delivering a hand-picked, curated box of clothes to their door.

Each new customer will complete a detailed style questionnaire and a 20-minute phone consultation with a stylist enabling them to share their bodyshape, measurements and style preferences.

Our customers receive a personalized box of 3 outfits (comprising 5-8 items of clothing) tailored towards their lifestyle, body shape and preferences.

Customers have 7 days to try the clothes on, keep what they like and return what they don’t. Style Lyrical’s personalised styling service costs £19.99. Shipping and returns are free.

 

How does Style Lyrical work?

Each prospective customer must apply for Style Lyrical membership.

1. Apply for membership here.

We don’t believe in sending you clothes that you’re not going to like.

Complete our quick membership form so we can assess whether we can send you the types of clothes you’re looking for.

We’ll then take a look, see if we’re a good match and drop you an email within 48 hours.

2. Your Style Consultation

Once your membership is approved, we’ll send you a link to the Style Questionnaire. Complete this, pay your Styling fee of £19.99, and then consult with your stylist on the phone at a prearranged time to discuss your needs and preferences. Your phone consultation will last 20 minutes.

3. Receive your box

Take 7 days to try on your clothes in the comfort of your home. Decide what you love, and return what you don’t, with our free collections service.

 

How does Style Lyrical differ from shopping online or in a store?

We’re not fans of shopping in overcrowded shopping centres at the weekend or browsing through hundreds of online stores in our lunchbreak.

We’ve been there and it’s not fun. Let us take the hassle out shopping and help you dress for your lifestyle and body shape with convenience and fun.

We’ll select clothes that are flattering and personalised to you and deliver these to your home or office. Try the clothes in the comfort of your home and mix and match the items with existing pieces in your wardrobe to create more outfits.

Returns are easy too. Simply stick the pre-paid return label on your box and contact us to arrange a collection time.

 

How do I sign up for my Style box?

Apply for Style Lyrical membership here. This will help us understand whether we can send you the types of clothes you’re looking for. We’ll see if we’re a good match and drop you an email within 48 hours.

 

Why do I have to apply?

Before we style you, we want to make sure that we can offer you clothes you like.

We don’t believe in sending you clothes that you’re not going to like. There may be some styles of clothing we can’t offer you that you’re really into – like goth wear or punk. We like to be honest and open about what we offer. So if you’re looking for specific clothes that we can’t send you, we’ll tell you that upfront rather than waste your time.

 

Is there an application fee?

No, there is no fee to apply to be Style Lyrical member.

 

I’ve just applied to be a member. What happens next?

We’ll take a look at your application form and assess whether we can send you the types of clothes you’re looking for. We’ll drop you an email within 48 hours to let you know the outcome of your application.

 

I’ve just applied and am an accepted member. What happens next and when will I receive my first box?

Congratulations on being accepted and we’re looking forward to styling you!

In your confirmation email letting you know that you’ve been accepted as a member and we’ll ask you to fill out the Style Questionnaire and pay your styling fee of £19.99.

The Style Questionnaire allows us to understand more about you, your body shape, lifestyle and style preferences. Allow 20 minutes of your time to complete this, so that you give yourself the best possible chance of being styled perfectly.

In your member acceptance confirmation email we’ll give you hints and tips on how to fill out the questionnaire and tell you what measurements you need to have ready.

Once you’ve completed the Style Questionnaire we’ll be in touch within 48 hours to arrange your 20 minute Style Consultation with your personal stylist. Once the consultation is finished, you can expect to receive your box within 5 days.

 

How do I fill out the Style Questionnaire?

In your member acceptance confirmation email we’ll send you a link to the Style Questionnaire.

We’ll also give you a link to an article that features lots of hints and tips on how to fill out the questionnaire. Read the article first as it’ll give you a few things to think about so that you give yourself the best possible chance of being styled perfectly.

 

Is Style Lyrical a subscription service?

No

 

Can I wear the clothes and then send them back?

No. We are not a clothes rental service. Clothes that are returned damaged, worn or are in an unsellable condition will be charged to your credit card.

 

What ages do you style?

Our customer base is varied and there isn’t a typical age of our customers.

Our youngest customer is in her mid 20s and our eldest is in her 70s.

We select our brands based on their timelessness and ability to make any one of our customers stylish so whatever your ages, we’re confident we can style you.

 

What sizes do you style?

We are currently able to style women who wear sizes 8/XS – 16/XL. We are currently working with a number of Scandinavian and Dutch Brands to increase our range of sizes as we are passionate about offering a strong selection to women of all sizes.

If you would like more information or have any questions at all about our sizing please do contact us on info@stylelyrical.com as we may be to style you even if you do not fall into the above range.

 

How can I refer my friends? Do I get a reward if they become a member?

Of course. Drop us an email copying your friend before she applies to become a member. If she’s accepted then we’ll both send you a little treat.

 

Our stylists help women dress themselves well for their body shape by delivering a hand-picked, curated box of clothes to their door.

Each new customer will complete a detailed style questionnaire and a 20-minute phone consultation with a stylist enabling them to share their bodyshape, measurements and style preferences.

Our customers receive a personalized box of 3 outfits (comprising 5-8 items of clothing) tailored towards their lifestyle, body shape and preferences.

Customers have 7 days to try the clothes on, keep what they like and return what they don’t. Style Lyrical’s personalised styling service costs £19.99. Shipping and returns are free.

How often will I get a Style box?

However often you want and whenever you want. Once you’ve received your first box and we’ve a good idea of what you like and don’t like, it’s simply a case of completing a quick 5 minute top up form letting us know of any changes to your bodyshape or style preferences.

 

What will be in my Style box?

Three outfits personalised to your body shape, lifestyle and preferences. We’ll also include style cards showing you exactly how you can mix and the match the pieces we’ve included in your box. You’ll also receive an invoice showing you exactly how much each item of clothing costs.

 

How many pieces will be in a box?

5 – 8 items of clothing depending on your budget and style request.

 

What happens if I don’t like anything in my box?

Our key focus is to help you find at least one item that you love in your box.

After the delivery of your Style Box, your stylist will ask for feedback on each of the items she selected for you. If you haven’t purchased anything from your Style Box this time round, please be sure to leave feedback on each piece so that we can improve our selection for you for future Style Boxes.

 

What do I do if I love an item but it doesn’t quite fit?

Send an email to your stylist and, if there is availability, we may be able to send you another size.

What brands can I expect to see in my box?

Our mission is to send you clothes that are flattering so that you can step out of your home feeling calm, confident and beautiful.

To achieve this we’re quite a fussy bunch at Style Lyrical HQ. We choose only to work with boutique brands that produce beautiful clothes such as Stine Goya, Marina London, Dante 6 or The Baand.

We like to work with up and coming brands that are not necessarily featured on the high street. That way we can send you something different.

We don’t believe in cheap, fast fashion. We only like clothes that will work hard for you and will still be hanging in your wardrobe in 5 years’ time.

 

Can I request specific pieces?

Of course. You can do this via your Style Questionnaire and during your Style Consultation and, depending on stock availability, we’ll try to send you what you’re after.

 

What will the clothes cost?

Our clothes are premium, well-made clothes by boutique brands that one would typically find at Selfridges. Our clothes vary in price from £60 – £350 with the majority ranging £100 – £300 per item of clothing.

Some like to label this section of the market as the mid-market that is neither high street nor designer. At Style Lyrical HQ we like to call it “affordable luxe, ” as we know these pieces will last for at least 5 years in your wardrobe and you’ll wear them time and time again.

 

Does my stylist go out and shop in different stores for me?

No, your stylist will select your clothes from the stock that we hold here at Style Lyrical HQ.

 

Can you style me throughout my pregnancy?

Yes, we can certainly style you in your first and second trimester. Let us know about your pregnancy in your Style Questionnare and consult closely with your Stylist about specific pieces you are looking for.

Who are the Style Lyrical Stylists?

Our Stylists are highly experienced stylists who have each shopped for thousands of women and understand what works well for each type of body shape. They understand the challenges of shopping today with its endless array of choice. They will listen carefully to your needs to create the perfect style box for you. Helping women feel and look their best is their ultimate goal each day.

 

Can I choose a particular stylist?

Of course. We encourage you to build a long-term relationship with your stylist. We’ll note on your records which stylist created your last Style Box but you’re welcome to switch or keep your stylist. Just mention your needs in your form and we’ll accommodate them.

 

How will I work with my stylist?

Once your membership is approved, we’ll send you a link to the Style Questionnaire. Complete this and then consult with your stylist on the phone at a prearranged time to discuss your needs and preferences. Your phone consultation will last 20 minutes.

Once the consultation is finished, you can expect to receive your box within 5 days.

 

How will she know what I will like?

The Style Questionnaire is your opportunity to tell us about yourself, your body shape, lifestyle and style preferences. Your Stylist will read this before your one to one Style Consultation and will already have in mind the types of clothes she will send you.

She’s highly experienced and will use the 20 minute consultation to narrow down your preferences to three perfect outfits for you.

How much does the Style Box cost?

The Styling Consultation fee for your personalised Style Box is £19.99 and is paid when you complete the Style Questionnaire. You will pay separately for any clothes you choose to keep in your Style Box. Delivery and returns for your Style Box are free.

 

How will I know how much the clothes in my Style box cost?

You will receive a paper invoice in your Style Box, detailing how much each item costs. In addition we will email you an invoice so that you have a digital copy also.

 

Does the Style Consultation fee roll over if I decide not to keep anything in my style box?

Your Styling fee applies to the delivery of one Style Box and enables you to experience a personalised styling service. It doesn’t roll over to another delivery or is refundable.

Our key focus is to help you find at least one item that you love in your box. After the delivery of your Style Box, your stylist will ask for feedback on each of the items she selected for you. If you haven’t purchased anything from your Style Box this time round, please be sure to leave feedback on each piece so that we can improve our selection for you for future Style Boxes.

 

How do I pay?

You pay your Styling Consultation fee of £19.99 when you complete the Style Questionnaire.

Your credit card information is stored with our payment processor Stripe so that you can pay for any clothes you wish to keep from your Style Box.

Stripe is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Further details can be found here). Data transferred between Style Lyrical and Stripe is encrypted using TLS (SSL).

 

When will my credit card be charged?

You have 7 days to try your clothes on at home and return any items you don’t wish to keep back to us, via our collections service. Your 7-day period begins from the date our courier delivered your Style Box to your address.

If you don’t ship back any clothes within 7 days, you will be charged for the entire order on the 8th day. If you have any specific questions or queries relating to your order, please email us at: info@stylelyrical.com.

 

How do I cancel my Style Lyrical membership?

You can cancel your membership any time clicking on the “Manage my preferences” link at the bottom of your weekly newsletter. Alternatively you can email us at: Info@Stylelyrical.com

 

Do you offer sales or discounted clothes?

No. We offer a highly personalised service to our customers and therefore do not offer sales or discounted clothes.

How can I track my Style Box delivery?

Once your Style Box is ready for delivery, we’ll send you an email with your tracking code so that you can track the status of your delivery.

 

Where do you currently deliver?

United Kingdom.

 

Do you deliver internationally?

At present we do not offer international delivery.

 

How do returns work?

Your Style box will include a pre-paid returns label. Stick that over the original shipping label on your box and email your Stylist to arrange a collection date for your box. She will arrange a next day collection for you.

 

Will I be charged if I return everything?

You will not be charged for any clothes if you return your Style Box within 7 days and all clothes tags are attached to the good and the clothes have not been worn and are in a saleable condition.

 

How long do I have to return the items I don’t want?

You have 7 days to try your clothes on at home and return any items you don’t wish to keep back to us, via our collections service. Your 7-day period begins from the date our courier delivered your Style Box to your address.

 

What happens if I can’t return my Style Box within 7 days?

If you don’t ship back any clothes within 7 days, you will be charged for the entire order on the 8th day. If you have any specific questions or queries relating to your order, please email us at: info@stylelyrical.com.

Can I give a Style Lyrical box as a gift?

Yes, we offer gift voucher experience whereby you can gift someone a Styling Consultation and gift vouchers allowing her to purchase a certain amount of clothing in their Style Box. Just use the form on the Gift Voucher page and we’ll be in touch.

 

How do I redeem my gift card?

Firstly lucky you! Secondly drop us an email at info@stylelyrical.com and provide us with your gift voucher details. We’ll then send you a link to the Style Questionnaire.

I own/ represent a clothing brand and would like to discuss partnership opportunities. Who do I speak to?

Please send an email to: Info@Stylelyrical.com with details of the brand, any lookbooks and website links. Our buying team will review this and get back to you.

 

I am interested in collaborating with Style Lyrical in a marketing deal.

We are happy to explore opportunities with companies that encompass similar brand values and customer service. Please email any proposals to: info@stylelyrical.com

How do I apply for a job at Style Lyrical?

We are an ambitious company with a driven and intelligent team. If you’re keen to work for us please email your CV and a covering letter to: info@stylelyrical.com